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  • ONLINE TICKETS EXPIRE IN 30 DAYS FROM THE DATE OF PURCHASE. YOU MAY PRINT THE TICKET OR SHOW YOUR MOBILE PHONE FOR REDEMPTION.  PLEASE BRING TICKET WITH YOU TO THE TICKET BOOTH TO RECEIVE WRISTBAND. YOUR TICKET IS YOUR RECEIPT. PHOTO ID WILL BE REQUIRED FOR ANY TRANSACTION INCLUDING MILITARY AND SENIOR PURCHASES. NO REFUNDS OR EXCHANGES ARE ALLOWED, INCLUDING THE CLOSING OF A RIDE DUE TO WEATHER CONDITIONS. YOU CANNOT ENTER THE EXHIBIT OR RIDE THE AMUSEMENTS WITHOUT A WRISTBAND. IF YOU PURCHASE SINGLE RIDE VOUCHERS, A TICKET WILL BE PROVIDED TO YOU. RIDES RULES AND REGULATIONS MUST BE FOLLOWED AND ARE LOCATED AT THE ENTRANCE OF EACH RIDE. RIDES AND ATTRACTIONS ARE SUBJECT TO AVAILABILITY AND OR HEIGHT RESTRICTIONS AT EACH LOCATION. CHILDREN MUST BE ACCOMPANIED BY AN ADULT OR GUARDIAN. CHILDREN 2 AND UNDER ARE ADMITTED INTO THE AQUARIUM AT NO COST. EVERY GUEST MUST PURCHASE A TICKET OR WRISTBAND TO RIDE ONE OF OUR RIDES INCLUDING CHILDREN UNDER THE AGE OF 2. DOWNTOWN AQUARIUM ASSUMES NO RESPONSIBILITY FOR LOSS OF PROPERTY, THEFT OR INJURY TO ANY PERSON. IF YOU HAVE ANY TECHNICAL ISSUES OR DO NOT RECEIVE YOUR TICKET VIA EMAIL AFTER PURCHASE, PLEASE CALL 303-561-4450.